I can confirm. This is BS - no excuse TX!
"36 hours and counting. 47 Degrees in house...praying pipes don't burst. ONCOR and ERCOT not telling us everything. One minute the excuse is it's a controlled, rolling outage (36 hours!?!?) the next is technicians are on the scene addressing damage and trying to fix. Only way ONCOR is communicating with customers via Twitter or recorded message telling us to go to their website (hello...no power = no internet!)"
No excuses TX! Take care of your people!